关于更换主机之后下载内容不能共享的处理方法

以下是MS XBOX客户服务支援中心的回复邮件，以此将作为最新的官方处理标准：


SRX*******713ID - unable to play version games offline.
发件人： Xbox360_HW_APOC_MC (XBOX_.X360.AS.00.MC.ARV.SIN.HW.T01.SPT.00.PI@css.one.microsoft.com)
发送时间：2008年3月14日 1: 22 :14
收件人：h********@hotmail.com



Hello *** **,



Thank you for calling to Xbox regarding your issue of the inability to play full version games offline and to inter-share downloaded items amongst different profiles.



We understand how important this is to you. Hence, in order to facilitate our investigation, please inform us the games or items that you’ve downloaded from Xbox Live that require MS points. Also, inform us the date of download and the MS points required for each downloaded game or item, as well as the gamer tag that you used to download it. At the same time, create another new Singapore gamer tag, and provide us with the gamer tag and the email used to set up that gamer tag. Please gather the above mentioned information and reply this email. Once we receive your reply, we will process your request accordingly and provide you a resolution as soon as possible



We apologize for the inconvenience this issue has caused you.



If you have any other queries, please call our Xbox Customer Support at <8004481330> at your earliest convenience for further assistance and we would be happy to assist you. We are open from 9am - 6pm Monday to Friday. Kindly provide Service Request number *******713 when you call.


Thank you.



Sincerely,

Xbox Customer Support


声明：以上MS邮件内容仅作参考之用途，其最终解释权归“Microsoft Xbox Customer Support”所有，其内容所涉及之个人隐私部分（如服务号码、个人ID、个人电子邮件地址）已经过本人以“ * ”代替。